All citizen information

PUBLIC POLICY STATUS

Terms, policies and legal information

नियम और नीतियाँ

Understand the present service boundaries and which formal policies must be published before general availability.

Current product boundaries

JagrukSetu is a civic reporting aid, not a government authority, emergency service or guarantee of a particular public outcome. A complaint reference confirms application receipt only.

Responsible use

Residents should submit accurate civic information, use media lawfully, avoid unnecessary personal information and never misuse the service to threaten, harass or make unrelated allegations.

Policies required before release

The release process must publish reviewed documents covering the service terms, privacy, content, location and media consent, retention, and applicable government data handling.

  • Terms of service and acceptable use.
  • Formal privacy and retention policy.
  • Waitlist retention, removal and release-communication procedure.
  • Content and Community participation policy.
  • Location and media consent notices.
  • Support, correction and account-request procedures.

Publication and updates

Approved legal documents and their effective dates will replace this status notice before the corresponding public capability becomes generally available.