Our purpose
JagrukSetu is a citizen-facing mobile application for reporting, understanding and following local civic issues. It is designed to reduce uncertainty about where a complaint belongs and make follow-up easier to understand.
What the application is designed to provide
The application connects a resident’s report with structured civic information while preserving a clear distinction between private reports, public summaries and official records.
- Secure citizen access and confirmed-phone protection.
- Guided complaint capture with location and optional evidence.
- Complaint references, status history and permitted communication.
- Privacy-protected civic discovery where enabled.
- Public-safe information about governing bodies and offices.
Built for civic participation across India
The product is intended for residents across India. Operational coverage expands location by location only when the required boundary, category, routing and official-contact information has been reviewed.
Responsible operation
JagrukSetu aims to minimise personal data, avoid duplicate outcomes, generalise public location information and communicate coverage limitations honestly.